Privacy Policy

By using the Site: https://en.freelance.com/ you agree to the collection and use of your personal data in the manner described in this Privacy Policy. Please note that this privacy policy may be modified or supplemented at any time by FREELANCE.COM, in particular with a view to complying with any legislative, regulatory, jurisprudential or technological developments. In this case, the date of its update will be clearly identified at the top of this policy. These changes are binding on the User as soon as they are posted online. We therefore recommend that you regularly review this policy and our cookie policy for any changes.
Mis à jour le Tuesday 12 August 2025

PROCESSING OF PERSONAL DATA

In general, it is possible for you to visit the FREELANCE.COM Site without disclosing any personal information about yourself.

However, if you do not provide some of your personal data, you may not be able to benefit from certain information or services that you have requested. In this respect, FREELANCE.COM may in some cases ask you to fill in certain information such as your surname, first name, email address, telephone number, company, position, etc. (hereinafter your “Personal Information”). By providing this information, you expressly agree that it may be processed by FREELANCE.COM, for the purposes indicated in point 2 below as well as for the purposes recalled at the end of each form.

DATA CONTROLLER

The company FREELANCE.COM, whose registered office is at 1 Parvis de la Défense 92044 Paris la Défense Cedex – France is the Data Controller.

For any request relating to the processing of your personal data, you can contact the Data Protection Officer (DPO) team at the following email address:

[email protected]

Or to the following mailing address:

1 Parvis de la Défense

92800 PUTEAUX – France.

PURPOSES OF PROCESSING AND LEGAL BASIS

The FREELANCE.COM Group guarantees that personal data is processed only to the extent that it is adequate, relevant and not excessive for specific, explicit and legitimate purposes such as:

  • Commercial prospecting operations within the framework of the pre-contractual relationship (contact form);
  • The technical management of the website, within the framework of the legitimate interest of the data controller;
  • The creation of a user account (freelancer, client, partner) in the context of the use of our services, in execution or with a view to the performance of a contract;
  •  The provision of FREELANCE.COM documentation (newsletter, commercial offer, white papers/guides, etc.) or any other downloadable document that you have requested (dashboard templates, calculation grid, etc.), based on your explicit consent.

RECIPIENTS OF THE DATA

Your personal data may be shared with:

  • FREELANCE.COM’s Internal Services: Marketing, Customer Service and IT
  • Our technical or marketing service providers (Hubspot, Google Analytics, MailChimp or any other software useful for the proper management and administration of our Site) in the exclusive context of the various purposes set out above.

Neither FREELANCE.COM nor any of its subcontractors sells the personal data of visitors and users of its Site.

TRANSFER OF DATA OUTSIDE THE EU

We mainly favour service providers hosting their data within the European Union. However, for some of our marketing operations, we may have to transmit your personal data to service providers operating outside the European Union.

Where applicable, if these providers operate in a country that is not considered to provide an adequate level of protection by the European Commission, we will put in place the Standard Contractual Clauses approved by the European Commission, and we will also include a Data Processing Agreement (“DPA”) as part of our contractual relationship with these providers.

RETENTION PERIOD

Nature of the data Retention period
Data collected via our contact forms 2 years from the processing of your request.
Data from commercial prospecting operations 3 years from the date of collection or the last contact from you
Data collected in the legitimate interest of the data controller and the technical management of the site 13 months after login
Data collected when creating a user account 3 years for inactive accounts
If a contract is concluded, 5 years after the end of the contractual relationship
Data collected for the provision of our documentation 3 years from the date of collection or the last contact from you

Your Personal Information is kept by FREELANCE.COM only for the time corresponding to the purpose of the collection, which may not in any case exceed the legal period applied to each piece of data depending on its nature.

Further processing beyond the retention period is not permitted without the explicit consent of the User if the purpose is not compatible with the original purpose for which the data was processed.

DATA PROTECTION RIGHTS AND FREEDOMS OF DATA SUBJECTS

In accordance with the GDPR and the provisions of the Data Protection Act No. 78-17 of 6 January 1978 as amended (“Data Protection Act”), you have the following rights:

  • Right of access,
  • Right to rectification
  • Right to erasure of data
  • Right to restriction of processing
  • Right to object to any processing
  • Right to data portability
  • Right to withdraw your consent at any time (for processing based on your consent)
  • The right to set guidelines for the fate of their data after their death.

Requests to exercise these rights are processed without charge or justification.

FREELANCE.COM undertakes to respond in accordance with the deadline imposed by the regulations, i.e. within 1 month or 3 months for so-called complex requests.

You can lodge a complaint if you believe that the processing of personal data concerning you constitutes a violation of the regulations. If you wish to have additional information on the exercise of your rights, we invite you to consult the website of the Commission Nationale de l’Informatique et des Libertés (CNIL).

You can exercise your rights over your data by simply requesting FRELANCE.COM:

  • Or to the following email address: [email protected].
  • Or to the following postal address: 1 Parvis de la Défense 92800 Puteaux – France, for the attention of the Data Protection Officer of FREELANCE.COM

FREELANCE.COM nevertheless informs you that it will be entitled, if necessary, to object to requests that are manifestly abusive (due to their number, repetitive or systematic nature) in accordance with Article 12 (5) of the GDPR.

Security

Reinforced security measures are implemented to allow the collection and processing of your personal data under conditions guaranteeing their confidentiality, integrity and, more generally, their security, in compliance with the provisions of the Data Protection Act.

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